Is 'Zenless Zone Zero,' a Highly Anticipated Game of Hoyoverse, Successful?

HoYoverse's new game "Zenless Zone Zero" has been officially released in the global market for nearly a month. During the pre-download phase, it topped the iOS free charts in 99 countries and regions worldwide. The game is available on iOS, Android, and PC.

According to FoxData, the game achieved 15.86 million downloads on the Apple Store and Google Play platforms in its release month of July.

Zenless Zone Zero's Performance on Mobile Platforms
Downloads

For a new game from a well-known developer, this situation is relatively common in the gaming industry, especially in the mobile gaming market, due to factors such as pre-launch marketing, fan base, and first-day effects.
However, when considering the subsequent ratings and public reception, it's clear that "Zenless Zone Zero" does not have as positive a development trajectory compared to other HoYoversegames.
Ratings
Ratinng Distribution

Rating Trends in Key Markets
In China, the game's rating has decreased significantly since its release. It started at 4.74 and dropped to 3.65 in less than a month, a decline of 1.09 points. This sharp decrease could be indicative of significant dissatisfaction among players, possibly due to expectations not being met, issues with game mechanics, or other factors affecting user experience.



Gamespot gave "Zenless Zone Zero" a score of 7, just passing, and commented that the grid-based puzzles are very dull, while the regular combat is overly simple and monotonous.
In China's well-known gaming community TapTap, as of July 21, over 90,000 people have reviewed "Zenless Zone Zero," but the game has a rating of 6.3. In comparison, HoYoverse's flagship titles "Genshin Impact" and "Honkai: Star Rail" have ratings of 8.0 and 7.5, respectively.
This indicates that the reputation of this game is indeed relatively poor compared to previous HoYoversereleases.
Why the Game's Performance Trend is Declining
FoxData utilized Rating & Reviews and Review Sentiment Analysis to pinpoint specific player comments and conducted a comprehensive data analysis combined with game investigations.
We summarized the reasons for the game's polarized reviews and the high proportion of negative feedback.
Game Quality
Monotonous Combat System
As an action game, "Zenless Zone Zero" lacks depth and challenge in its combat system. Many aspects seem designed to accommodate beginners.For instance, the absence of a "jump" feature, which is a crucial element in action games, reduces the sense of control for players, making the game feel overly simplistic to action game enthusiasts.
Compromised Game Design
To cater to multi-platform players (mobile, console, PC), the game suffers in areas like UI adaptation and control logic. Mobile and keyboard/mouse players experience inconsistent gameplay.
Additionally, to accommodate mobile performance, the game frequently requires loading in various scenes, which disrupts the flow in an action game and frustrates players.
Lack of Focused Gameplay
Despite having excellent action design and artistic skills, "Zenless Zone Zero" includes a lot of urban exploration and grid-based puzzle tasks.
These puzzles, especially when placed during combat sequences, disrupt the action and create a disjointed experience, leading to player dissatisfaction.

Industrialized Marketing Strategy

Although the game leveraged HoYoverse's established global brand and marketing prowess to capture player attention, it heavily relied on the existing user base built by previous titles.
Players are becoming increasingly disenchanted with HoYoverse's industrialized content output, which feels homogenized. Without successfully expanding its audience, familiar players of HoYoverse's style naturally feel disappointed with "Zenless Zone Zero" for not offering significant gameplay innovations compared to previous titles, affecting subsequent ratings and reputation.
"Zenless Zone Zero" is still a decent game by general standards, but compared to other HoYoversereleases, it does not qualify as a successful or even satisfactory game.
If HoYoversecannot find ways to expand its audience or deliver more groundbreaking content, future games may suffer from internal competition and diminishing returns.
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