Privacy Policy
FOXDATA (HONG KONG) TECHNOLOGY LIMITED including all of its affiliates (collectively, 'FoxData' or 'We/Us/Our') respects your privacy and is committed to protecting it through our compliance. With this Privacy Policy, we would like to inform you how we collect, use, process, and safeguard data we obtain from and about our customers, visitors to https://foxdata.com/ or access our API (the "Sites"), and business prospects and partners (collectively, "You"), including information we collect when you visit our site, use services offered by FoxData, or purchase our products and services (collectively, our "Services").
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This policy may change from time to time. If any term of this Policy is unacceptable to you, please do not access or use the Services and do not provide your Personal Information.
1.1 Personal Information Provided By You
User Information Collection
When you register, place orders, or engage with our services, we gather your details, including login credentials, name, email, and phone number. This occurs when you fill out order forms, sign up for our services, request contact, attend events, or share extra information. Additionally, some of our pages utilize framing techniques to maintain our Sites' appearance while presenting partner content. It's important to note that when you provide information on these pages, it goes to third parties, not FoxData.
Communication Insights
Direct communication with us, whether for information requests, service access, customer support, or other matters, may provide us with additional information about you, like contact details and message contents. Information can also be collected via form submissions on our Sites.
Payment Details
When you subscribe to our Services, payment information you provide—such as bank account details—is collected to facilitate transactions and fund transfers.
Third-Party Account Access
Certain FoxData Services may require you to share third-party account credentials, like those used for developer or advertising accounts, in order to grant access to external websites and services.
1.2 Data Collection During Service Use
When you engage with our Services, we gather specific information as outlined below:
Device Insights
We obtain data about your device, encompassing details like your IP address, web browser type, operating system version, mobile device model, manufacturer, language codes, Internet Service Provider (ISP), and unique device identifiers.
Interaction Analytics
We automatically receive data about your interactions with our Services. This encompasses the content you view, pages visited, dates and times of your engagements, search activities, and frequency of Service utilization.
Geolocation Data
We may deduce your general location from collected information (such as your IP address indicating your approximate geographic region). This location insight allows us to deliver features, notifications, marketing, and other tailored content influenced by your locale, such as presenting the Services in your preferred language.
1.3 Information Acquired from External Sources
Furthermore, if you register through an FoxData associate (such as a partner co-hosting an event, webinar, or whitepaper), we also receive relevant information from this partnership registration.
A cookie, a text-based information string, is transferred to your computer or mobile device's browser's cookie file by a website. During your use of our Services, we and our third-party service providers may collect data from you via cookies, web beacons, web server logs, and akin technologies. Both session and persistent cookies may be used. By using our Services, you agree to the placement of cookies, beacons, and related technologies in your browser and emails in accordance with this Privacy Policy. Disabling cookies on your browser may result in some aspects of the Services not functioning fully. We collaborate with analytics providers like Google Analytics, which employ cookies and similar technologies to collect and analyze data about Service usage, reporting on activities and trends. Google Analytics may also gather data about the use of other websites, apps, and online resources. To learn more about Google's practices, visit https://www.google.com/policies/privacy/partners/ and opt out through the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. We partner with third parties to oversee our advertising on external sites. Such partners may use technologies like cookies to collect information about your activities on our and other websites, crafting ads based on your browsing behaviors and interests. Certain advertising partners are members of the Network Advertising Initiative or the Digital Advertising Alliance. If you wish to avoid personalized ads from us, please refer to their opt-out pages to explore ways to opt out of receiving tailored ads from member companies (or click here if in the European Union). Please note that this action won't prevent generic ads from being served to you. For further insight into opting out of personalized ads in mobile apps, consult your device's settings or consider installing the AppChoices app. Our Services might incorporate links, features, or components supplied by third parties, like the Facebook "Like" button or other interactive tools. These third parties may employ cookies and similar technologies with practices distinct from those stated herein. We lack control or access over such third parties and encourage you to review the privacy notices offered by them.
2. Cookies and Similar Technologies
3. Utilization of Information by FoxData
Service Provision
FoxData employs the gathered information, which includes Personal Information, for the subsequent objectives:
We employ your information to offer, enrich, refine, and customize our Services.
Analytical Insights
Transaction Facilitation
We leverage your data to comprehend and analyze your interactions with our Services.
Your information will be employed for marketing objectives, encompassing communication regarding FoxData's offerings and services, furnishing you with promotional resources that hold potential value, pertinence, and interest for you. We employ the Personal Information collected within the scope of our Services, such as your location and engagement on the platform, to assess whether FoxData should reach out to you to propose its services and to aid in the presentation of advertisements. You might receive (a) information about subjects or content that we believe could captivate you, or (b) updates about the latest advancements or features within the Services. Furthermore, you may receive push notifications to your device and a newsletter or similar materials delivered to the email address you provide should you opt to subscribe.
Marketing and Promotions
Communications
Your explicit consent to the utilization of your Personal Information, which can be revoked at any time and without cost. Such withdrawal will not affect the legality of processing conducted before your consent withdrawal.
For individuals within the European Economic Area, processing of your Personal Information is contingent upon valid legal grounds, such as:
When your Personal Information is requisite for the provision of Services, including account registration or addressing your inquiries.
When either we or a third party possess a legitimate interest in utilizing your Personal Information. This includes leveraging such data for business analysis and enhancing the safety, security, and efficiency of our Services.
To fulfill a legal obligation that mandates the usage of your Personal Information.
4. Disclosure of Information by FoxData
Subject to this Privacy Policy, FoxData may exchange information with and obtain information from its affiliated offices around the globe.
Sharing with Corporate Affiliates
Service Provider Collaboration
In delivering advertisements pertaining to FoxData's Services, we may collaborate with and divulge your Personal Information to third-party advertising partners. Further insights into our advertising and marketing practices, as well as those of the third-party advertising partners, can be found in the Cookies and Related Technologies section above.
Engagement with Advertising Partners
Disclosure Obligations as Mandated by Law
Transfers in the Event of Restructuring
We may reveal your information under certain circumstances: (i) when compelled by law, regulation, or legal procedures, such as court orders or subpoenas; (ii) in response to government agency requests, including law enforcement authorities; (iii) when disclosure is considered necessary or appropriate to counteract or respond to physical, financial, or other forms of harm, damage, or loss to property; or (iv) in conjunction with an inquiry into suspected or actual unlawful activities.
Consent
5. International Data Transfer
With your consent, FoxData may also share your Personal Information for specified purposes.
If you utilize our Services from regions subject to data collection and utilization laws, kindly be informed that we may transfer your Personal Information to multiple countries worldwide, including the United States. Please note that these countries may not uphold the same data protection laws as the nation in which you initially provided your information. By furnishing your Personal Information to the Service, you provide your consent for any such transfer and processing as outlined in this Policy.
6. Data Retention
For users within the European Economic Area (EEA) or Switzerland, we adhere to relevant data protection regulations when transferring your Personal Information beyond these regions. Specifically, we may transfer your Personal Information to countries where adequacy decisions have been established, implement contractual safeguards for the transfer of Personal Information to our U.S. headquarters or third parties (such as the European Commission's Standard Contractual Clauses), or rely on third parties' certification to the EU-U.S. or Swiss-U.S. Privacy Shield frameworks, where applicable. To acquire a copy of the protective measures we employ for the transfer of Personal Information beyond the EEA, you may contact us using the details provided below.
We take steps to erase your Personal Information or maintain it in a form that precludes your identification when the said information is no longer requisite for the purposes for which we process it. This is unless legal obligations necessitate a lengthier retention period or the information is crucial for dispute resolution and enforcement of our agreements. When deciding on the retention period, we evaluate various factors, such as the type of products and services you've requested or received, the nature and duration of our association with you, potential future engagement with our products or services, the impact on our services if certain information about you is removed, mandatory retention periods stipulated by law, and statutory limitations.
At FoxData, we deploy a diverse range of cutting-edge security technologies and protocols to safeguard against unauthorized disclosure, access, and usage of the information collected or received by FoxData. However, it's important to note that while we take extensive measures, we cannot guarantee absolute security for your information.
7. Ensuring Your Security
8. Protection of Children's Privacy
9. Handling "Do Not Track"
We are committed to upholding the privacy of children. We do not knowingly gather, maintain, or utilize Personal Information from individuals under the age of 16, and our services are not directed towards those under this age. If you discover that your child has provided us with personal information without your consent, please notify us at . Should we become aware that we have unintentionally collected Personal Information from children under 16, we will promptly take appropriate actions to delete such data.
While certain web browsers offer a "Do Not Track" feature, as there is currently no universally accepted standard for responding to these signals, our website does not currently react to such signals.
Global User Rights
10. Your Choices and Rights
Rights within Europe
11. Third-Party Inclusions
If you are situated in the European Economic Area or Switzerland, you possess the right to exercise data portability, allowing you to effortlessly transfer your Personal Information to another company. Additionally, you retain the right to file a complaint with a supervisory authority, which includes the authority in your country of residence, workplace, or the location of an incident.
Within our Services, you may come across links, features, components, or interactive tools provided by third parties, such as the Facebook "Like" button. Please be mindful that your Personal Information is being shared with these third parties, not FoxData. It's important to note that these third parties may have different information practices compared to those outlined in this Policy, and their utilization of cookies and similar technologies is not governed by this Policy. We lack authority over or access to these third parties, and we encourage you to refer to the privacy notices furnished by them. We advise exercising caution and reviewing the privacy policies on each third-party website for additional details.
We retain the right to modify this Policy as needed. Any modifications will be communicated through updates posted on this page, and the updated version will take effect from the date of posting, as indicated at the top of the page (refer to "Last Updated" date above). In the event of substantial changes in how we handle previously collected Personal Information, we may notify you through our Site, Services, email, or other channels before the changes become effective. We encourage you to periodically review the Policy, which may be subject to periodic updates. It's your responsibility to ensure that we possess an accurate, active, and reachable email address for you, and to periodically review any Policy updates. Your continued use of our Services subsequent to such amendments will signify your acceptance and acknowledgment of the revised Policy.
13. How to Contact Us
Address: Workshop 60, 3/F, Block A,East Sun Industrial Centre No.16 Shing Yip Street Kowloon Hong Kong
Email: [email protected]
