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Re: Database connection error?

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Posted by Tommie Mademark on May 10, 2000 at 02:00:23:

In Reply to: Database connection error? posted by Jonas Olsson on May 08, 2000 at 02:48:34:

: After a week of non-use the StarTeam server wrote this log when trying to log in from clients:

: 23 2000-04-28 16:59:37 E Exception caught in :
: 24 2000-04-28 16:59:37 E EXCEPTION during Server command
: Exception class: CDBException
: Exception code: -1 (FFFFFFFF)
: Exception message:
: Command ID: 2 (00000002)

: Repeated for each failed login attempt. After restarting the NT Service all was well. We have seen similar messages when our DB server went down so is this also related to the DB (this time the DB server was up all the time).


I have only seen this type of message when the database connection is dropped from the StarTeam Server. Most commonly, it is the scenario that you described, the database was simply restarted. This is not necessarily the only way that the connection could be lost though. A network issue could be another reasonable explanation as well.

The main problem is that if the connection between the Server and the database is lost, it will not try to reestablish itself until the StarTeam Server is restarted. A change request (9063) has been submitted to request functionality to have the connection be automatically reestablished if this type of issue occurs.


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